Terms and Conditions
Welcome to Layalina Cleaning Services. By accessing or using our website layalinacleaningservices.com and booking our services, you agree to comply with and be bound by these Terms and Conditions.
1. Services
Layalina Cleaning Services provides residential and commercial cleaning services, including but not limited to:
- Home Cleaning
- Office Cleaning
- Deep Cleaning
- Move-In / Move-Out Cleaning
- Specialized Cleaning Services
Service availability may vary depending on location, scheduling, and staff availability.
2. Bookings and Appointments
- All bookings are subject to confirmation.
- Customers must provide accurate contact and location details.
- We reserve the right to refuse or cancel bookings at our discretion.
Customers are responsible for ensuring access to the property at the scheduled time.
3. Pricing and Payments
- Service prices are listed on the website or provided through quotations.
- Prices may vary depending on service type, property size, and additional requirements.
- Payment must be completed according to the agreed payment terms.
We reserve the right to update pricing without prior notice.
4. Cancellation and Rescheduling
Customers may request cancellation or rescheduling subject to the following:
- Cancellation requests should be made at least 24 hours before the scheduled appointment.
- Late cancellations may be subject to cancellation fees.
- Rescheduling depends on availability.
5. Customer Responsibilities
Customers agree to:
- Provide accurate booking information
- Ensure safe access to the premises
- Secure valuable or fragile items before service
- Inform us of any special cleaning requirements or hazards
We are not responsible for pre-existing damage or unsecured valuables.
6. Liability
While we aim to provide high-quality services:
- Layalina Cleaning Services is not liable for indirect, incidental, or consequential damages.
- Any service-related concerns must be reported within 24 hours after service completion.
Our liability is limited to the amount paid for the relevant service.
7. Website Use
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to website systems
- Copy, reproduce, or misuse website content without permission
8. Intellectual Property
All website content including:
- Text
- Images
- Logos
- Graphics
- Branding
is the property of Layalina Cleaning Services and may not be copied or distributed without permission.
9. Third-Party Links
Our website may contain links to third-party websites for convenience. We are not responsible for their content, policies, or practices.
10. Privacy
Use of our website is also governed by our Privacy Policy.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Add Country/State].
13. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
Layalina Cleaning Services
Website: layalinacleaningservices.com
Email: [Your Email Here]
Phone: [Your Phone Number Here]
Address: [Your Business Address Here]